Your privacy matters to bk11. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights available to you as a Pakistani player on the bk11 Platform.
bk11 applies 256-bit SSL encryption to all data transmissions. Personal and financial data is stored on secure servers with access restricted to authorised personnel only.
bk11 does not sell, rent or trade your personal information to third-party marketing organisations. Data shared with service partners is strictly limited to what is necessary to operate the Platform.
You have the right to access, correct, and request deletion of your personal data held by bk11 at any time, subject to legal retention obligations and account status.
bk11 is designed for Pakistani mobile users. Data collected via mobile browsers is subject to the same protections as desktop sessions. No additional tracking occurs via mobile-specific identifiers without disclosure.
PKR payment details for JazzCash, Easypaisa and bank transfers are handled through encrypted channels. bk11 does not store full payment credentials on its servers beyond minimum KYC requirements.
bk11 uses cookies and similar technologies for session management and Platform functionality. Non-essential cookies are disclosed clearly and you may manage your preferences via your browser settings.
Last Updated: June 2026 | Effective Date: June 2026 | This Privacy Policy applies to all users of the bk11 website at bk11.bio and all associated services (collectively, the "Platform"). References to "bk11", "we", "us" and "our" mean the bk11 Platform operator. References to "you" and "your" mean the individual user or registered Player.
bk11 is committed to protecting the personal data of all players, particularly those accessing the Platform from Pakistan — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad and other cities across the country. This Privacy Policy describes our practices for collecting, using, storing, sharing and protecting personal information in connection with your use of the bk11 Platform.
By registering an account on bk11 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data processing practices described herein. If you do not agree with this Privacy Policy, you should discontinue use of the bk11 Platform immediately.
This Privacy Policy should be read alongside the bk11 Terms & Conditions, which govern your contractual relationship with bk11. This Privacy Policy forms part of those Terms by reference.
For the purposes of applicable data protection law, bk11 acts as the data controller in respect of personal data processed through the Platform. The data controller is responsible for determining the purposes and means of processing personal data collected from registered Players and Platform visitors.
All data protection enquiries, access requests and complaints should be directed to the bk11 support team using the contact details provided in Section 14 of this Policy.
bk11 collects the following categories of personal data from Players and Platform users:
bk11 does not intentionally collect special categories of sensitive personal data (such as health data, racial or ethnic origin, or religious beliefs) except where such data is voluntarily provided by a Player in the context of a responsible gaming or self-exclusion request.
bk11 collects personal data through the following means:
bk11 processes your personal data for the following purposes and on the following legal bases:
bk11 does not sell your personal data. We may share personal data with the following categories of third parties strictly to the extent necessary to operate the Platform and fulfil our legal obligations:
All third parties with whom bk11 shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for purposes beyond those for which it was shared.
In operating a global online Platform, personal data collected from Pakistani players may be transferred to and processed in countries outside Pakistan. Where such transfers occur, bk11 takes appropriate safeguards to ensure that your personal data continues to receive a standard of protection consistent with this Privacy Policy and applicable international data protection standards, including through the use of contractual data transfer mechanisms with our service providers.
bk11 retains personal data for as long as necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, and to comply with applicable legal, regulatory, tax and accounting requirements. Specifically:
When personal data is no longer required, bk11 securely deletes or anonymises it in accordance with its data disposal procedures.
The bk11 Platform uses cookies and similar client-side storage technologies to support the following functions:
You may manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of your bk11 account session.
bk11 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These measures include 256-bit SSL/TLS encryption for all data in transit, secure password hashing, two-factor authentication (2FA) availability for all bk11 accounts, role-based access controls for internal staff, and regular security reviews of Platform infrastructure.
While bk11 takes all reasonable precautions to secure your data, no method of electronic transmission or storage is 100% secure. Players are responsible for maintaining the security of their own bk11 login credentials and should enable 2FA and use a strong unique password for their account.
The bk11 Platform is strictly for individuals aged 18 and above. bk11 does not knowingly collect personal data from persons under the age of 18. If bk11 becomes aware that personal data has been collected from an underage individual, the relevant account will be suspended immediately, all associated data will be deleted, and any winnings will be voided in accordance with the bk11 Terms & Conditions. Parents and guardians are encouraged to use parental controls on devices accessible to minors.
Subject to applicable law and bk11's legal obligations, you have the following rights in respect of personal data that bk11 holds about you:
To exercise any of these rights, please contact bk11 using the details in Section 14. bk11 will respond to all valid data rights requests within 30 days of receipt. Identity verification may be required before bk11 processes a data rights request.
bk11 may update this Privacy Policy from time to time to reflect changes in our data processing practices, Platform features, or applicable legal requirements. Material changes will be communicated to registered Players via the Platform or by email where practicable. The date at the top of this page indicates when this Privacy Policy was last revised. Your continued use of the bk11 Platform after any such update constitutes your acceptance of the revised Privacy Policy.
For any questions, concerns or requests relating to this Privacy Policy or your personal data held by bk11, please contact our support team via live chat from within your bk11 account during Pakistan Standard Time (PKT) business hours, or by email at: [email protected] (plain text — not a clickable link).
Please include "Privacy Request" in your subject line and provide your registered bk11 username to help us locate your account and respond efficiently.
Review our FAQ for quick answers on account management, PKR deposits, data security and more. For detailed help, reach bk11 support via live chat inside your account. 18+ only. Please play responsibly.
Visit bk11 FAQ